This is Service Design Doing

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This is Service Design Doing

243,00 lei

Categorii: Diverse

Data publicării: 2018

Editura: O'Reilly Media, Inc, USA

Tip copertă: Paperback

Nr Pag: 500

ISBN: 9781491927182

Dimensiuni: l: 23.4cm | H: 24.9cm | 2.6cm | 1078g

This is Service Design Doing

243,00 lei

Descriere

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.