Categorii: Diverse
Limba: Engleza
Data publicării: 2019
Editura: Ebury Publishing
Tip copertă: Paperback
Nr Pag: 320
ISBN: 9781785042065
Dimensiuni: l: 13.5cm | H: 21.6cm
Get what you want from even the most difficult charactersAll of us have to deal with difficult people. After 30 years' work - and unprecedented access to 2,000 hours of terrorist interrogations - they have developed a ground-breaking model of interpersonal communication.